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FAQ

Frequent questions

General Questions

Email us an RFQ at:info@8starmetalengineering.com.au. We love to receive both PDF and CAD models to review and download into our estimating software.

8 Stars Metal Engineering specializes in structural steel and metal fabrication services, catering to various industries including residential, commercial, and industrial sectors. Our expertise covers a wide range of metals, with a primary focus on steel, stainless steel, aluminum, wrought iron, and copper.

We utilize cutting-edge fabrication equipment, such as flat laser, tube laser, forming, MIG welding, and TIG welding, to ensure precise and high-quality results.

From structural steel components to intricate architectural and ornamental pieces, we can handle projects of complexity and scale. 

We are proud to offer top-of-the-line metal fabrication services tailored to meet the needs of various industries.

While we cater to a wide range of sectors, including infrastructure, and commercial buildings, our specialization lies in industrial and residential metal fabrication, where we craft intricate and visually striking metal elements that enhance the aesthetics and functionality of buildings and structures.

We prioritize timely delivery and strive to maintain realistic due dates for our customers. Our goal is to complete most orders within 3 weeks, taking into account the size and complexity of the work. We adjust these timelines as needed to meet specific project requirements.

We employ a robust enterprise resource planning (ERP) system to monitor demand, track progress, and proactively address any potential bottlenecks or capacity constraints.

In addition to our ERP system, we hold weekly project management meetings to discuss various aspects of jobs, customer needs, unique requirements, and production issues related to lead time.

We offer a variety of welding services, including MIG, TIG, and stick welding. Our skilled welders are experienced in welding various materials and can ensure a strong and durable weld.

Metal Inert Gas (MIG) welding is commonly used in architectural and industrial metal fabrication applications with a wide range of material thicknesses. It is generally faster than TIG and produces welds that require less cleaning and finishing. Tungsten Inert Gas (TIG) welding is used for high-precision welding on smaller and thinner materials, including tricky welds like S curves or round pieces.

We are fully licensed and insured, and our team has extensive experience and training in boiler-making. We are also certified by industry organizations and adhere to Australian safety and quality standards.

Yes, we offer a warranty on all of our products and services to ensure your satisfaction and peace of mind.

Yes, we offer maintenance and repair services for all our products to ensure their longevity and functionality. Our experienced team can provide regular maintenance to prevent future issues and perform repairs as needed.

Yes, we offer free estimates for all of our fences and gates projects. Contact us today to schedule a consultation and get started on your fencing or gate project.

Simply contact us to discuss your project requirements and receive a quote. We will work closely with you throughout the process to ensure that you are satisfied with the end result.

Fences and Gates

We offer a wide range of gate styles including sliding, swinging, and automatic gates. We can also customize gates to fit unique or challenging spaces.

We have extensive experience working with a variety of materials to meet our client's specific requirements. Our range includes stainless steel, mild steel, aluminum, wrought iron, brass, and copper, allowing us to cater to diverse project needs.

However, when it comes to fence and gate fabrication, we often find that square hollow steel and flat bar are the preferred choices among our clients. These materials are popular for their modern style and compatibility with a wide range of fence and gate designs. Rest assured, we will work closely with you to determine the most suitable material that aligns with your vision and desired aesthetic outcome.

We use a V2 motor made in Italy for automated gates. V2 is a reputable brand known for its reliable and high-performance motors. V2 motors are designed to provide smooth and efficient operation of automated gates, offering features such as variable speed control, obstacle detection, and remote control compatibility.

These motors are known for their durability and longevity, making them a popular choice for both residential and commercial gate automation systems. With a V2 motor, you can enjoy the convenience and security of an automated gate solution for your property.

We utilize powder coating as a superior finishing option for our fence and gate products. Powder coating is a highly durable and environmentally-friendly coating method that provides a smooth and attractive finish to metal surfaces. This process involves applying a dry powder to the surface, which is then cured under heat to create a strong and protective coating. Powder coating offers several benefits, including excellent resistance to weathering, corrosion, and fading, ensuring that your fence and gate will maintain its appearance and integrity over time.

Additionally, powder coating provides a wide range of color options, allowing you to customize your fence and gate to match your aesthetic preferences. With our powder coating services, you can be confident in the long-lasting beauty and performance of your fence and gate.

We strive to deliver your fence and gates in a timely manner. Our standard delivery timeline is typically 3-4 weeks from the confirmation of your order. This timeframe allows us to carefully fabricate and customize your fence and gates according to your specific requirements. Throughout the fabrication process, we maintain open lines of communication to keep you informed of the progress.